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Contact
Write to us by email. We read everything and reply where a reply is needed.
A reply may take a few days. We read Japanese, English and Vietnamese.
When to write
Problems and ideas
Sent from the reception of the shrine office in the game, a report carries a picture of the screen and the kind of device, so we can fix it sooner. By email, please say which device and browser, and what happened.
Removing an ema or a name
In the game you can report one on the spot. To remove your own ema, tell us the day you wrote it and what it says.
Your data: access, correction, deletion
Tell us which account you signed in with (Google, LINE or Apple) and your display name. We act as soon as we can confirm it is you.
Press and partnerships
Articles, events, use of pictures, or working together: write to the same address.