Privacy policy | Omairi Online

1. Who we are

The service is run under the name "KAI Games" by an individual developer living in Japan, who is responsible for the handling of personal information. Contact: [email protected]. The operator's name and address are given without delay where needed, for example for a request under the law.

2. Scope

This policy covers the game (app.omairi.online), the information site (omairi.online) and the servers they use. Outside sites the service links to, such as X, Facebook or LINE, follow their own policies.

3. Our principles

We handle information as follows.

You can play without registering. We never ask for your real name, address or phone number.
We collect and use information only as far as needed for the purposes in this policy.
There are no ads. We never use information for advertising or sell it.
IDs and IP addresses are turned into marks that cannot be reversed wherever possible, and what has passed its time is deleted automatically.

4. What is kept on your device (browser)

The service keeps the following in your browser's storage (local storage). It stays on the device, except in the cases described in the sections below.

A guest ID (a random number made by the service)
The name you enter, the figure you choose, your language, sound and display settings
Your visit book (diary, play-money wallet, stamp sheet, belongings) and records such as fortunes you tied and plaques you hung
Where you stood and which rites you had done (so a reload continues your visit)
If you sign in, its proof (with your name and profile picture, valid for 60 days)
Your choice not to be counted by analytics (if you set it)

5. Erasing what is on your device

Clearing the site's data in your browser removes all of it. For a guest who has not signed in, after one hour without use the record is cleared the next time the game opens and a new guest begins (only language and sound settings remain).

6. What is sent to the server when visiting with others

When you enter grounds shared with other visitors, the name you entered, your figure, your position and gestures, the words and brush strokes of plaques you hang, counts such as coins offered and fortunes tied, and the state of fallen leaves are sent to the server and passed to visitors in the same grounds.

Your guest ID is never stored as it is; a short, irreversible mark is used instead. Position and gestures are handled only while you are connected and are not stored.

7. Keeping your visit book

When visiting online, so you can continue on another device and so the shrine office can send you gifts and letters, the server also keeps your visit book, name, figure, language, kind of device (phone or computer) and, if you signed in, its link to that account.

To stop large numbers of records being made in a short time, an irreversible mark of your IP address is kept with it. We may look at these records, and notes made for running the service, in the admin screen.

Signing in is optional; everything in the service can be enjoyed without it. If you sign in, we receive the following from the service you choose.

The account's identifier (stored on the server only in irreversible form)
Your name and the address of your profile picture (Apple gives no picture)
Your email address and whether it is verified (with Apple's "Hide My Email", only Apple's relay address). If the account provides a phone number we receive it, but we never ask for one
For LINE, your LINE user ID and whether you have added Omairi Online's LINE Official Account as a friend

Email addresses and LINE user IDs are kept in a separate table on the server and are never shown in the game or to other visitors. They are used only to tell you of gifts and letters from the shrine office and important notices, and, if you asked for it, news of festivals and events.

On LINE, notices go only to those who added the official account as a friend; blocking it stops them at any time.

During sign-in, a short-lived cookie (omairi_login) is used to prevent impersonation.

10. What other visitors can see

The following is visible to other visitors in the same grounds. Do not write anything that identifies you or that you would not want known.

The name over your head (you can hide names in the settings)
Your figure, position and gestures
The wishes and names written on your plaques
Changes to the grounds, such as coins offered and fortunes tied

11. Unsuitable names and plaques

Unsuitable words are not shown. A name or plaque reported by enough visitors is hidden automatically. Report records (including a mark of who reported) are deleted after 90 days. A plaque rack keeps only the newest plaques; older ones go in turn.

12. Asking the gūji or the miko (AI answers)

When you ask the gūji or the miko, your question and the last few exchanges (and the fortune, if you ask for it to be read) reach the server, and Cloudflare Workers AI writes the answer.

Neither questions nor answers are stored. To prevent overuse, only the time and an irreversible mark of your IP address are kept, for two days.

13. Reports and questions sent from the reception

A report sent from the shrine office's reception carries your text, its kind (problem, idea or question), your language, where in the grounds you sent it, the version of the service, your browser type and, if you add them, a picture of your screen and your contact.

It is used only to improve the service and to answer you, and is deleted with its picture after 180 days. To prevent flooding, the IP address is kept only as an irreversible mark. Questions sent by email are kept as long as needed to deal with them.

14. Posting a photo to X, Facebook or LINE

The photo you post is put on the server at its own link nobody could guess, so anyone with the link can see it. Besides the photo we keep only when it was put there, your language and an irreversible mark of your IP address against flooding, all deleted after 30 days. Unless you post it, a photo never leaves your device.

15. Connection records and IP addresses

By the nature of the internet, your IP address and browser type reach the server. While you are connected we use the IP address to prevent mass connections and attacks, and we do not store it except as the irreversible marks described in this policy. Cloudflare, which provides the servers, may handle connection logs for operations and security under its own terms.

16. Analytics

The game uses Google Analytics 4 to improve the service, with advertising features and Google signals turned off. It sends only kinds and counts: which rites, stamps and activities were done, where people stopped, how long they stayed, first or returning visit, kind of device and errors that happened. Wishes, names, exact positions and sign-in details are never sent.

From the European Economic Area, the UK and Switzerland, measurement runs only without cookies. Opening the game once with ?analytics=off at the end of the address stops counting on that device (?analytics=on undoes it).

The information site (omairi.online) uses cookieless Cloudflare Web Analytics, counting only page views and loading speed.

17. Purposes of use

We use the information only for the following purposes. For any other purpose we ask your consent first.

To provide the service and to keep and restore your records
To share the grounds with other visitors and show plaques and changes to the grounds
To confirm that a signed-in visitor is who they say
To send gifts and letters from the shrine office, important notices and, to those who want them, news of events
To answer reports and questions
To prevent abuse, nuisance and overload, and keep the service safe
To analyse use and improve the service (as statistics that identify no one)
To deal with breaches of the terms of use

18. How long we keep it

What the server keeps is deleted automatically after the periods below, or earlier on request.

A guest's visit book (not signed in): one hour after last use
A signed-in visitor's visit book and contacts such as email and LINE user ID: 400 days after the last visit or sign-in
Plaques: until newer plaques replace them on the rack
Reports about names and plaques: 90 days
Reports and questions from the reception, with screen pictures: 180 days
Photos for posting: 30 days
Records of questions to the gūji and miko: 2 days
Records of gifts received: 180 days after receipt
Position and gestures in the grounds: only while connected (not stored)

We do not give personal data to third parties without your consent, except in these cases.

Where required by law
Where needed to protect a person's life, body or property and your consent is hard to obtain
Where especially needed for public health or the sound upbringing of children and your consent is hard to obtain
Where needed to cooperate with a national or local government body, or someone it entrusts, in duties set by law, and asking your consent would hinder them
Where handling is entrusted to a service provider as needed for the purposes (next section)
Where it passes with a succession of the business (it is then handled within the purposes of this policy)

20. Outside services we use (processors)

The service uses the following providers. We choose reliable providers and have them handle information under their terms and data processing conditions.

Cloudflare, Inc. (USA): delivering and running the site, game and servers; database and photo storage; AI answers (Workers AI); measurement of the information site (Web Analytics)
Google LLC (USA): analytics (Google Analytics 4), sign-in with Google
LY Corporation (Japan): sign-in with LINE, notices from the LINE Official Account
Apple Inc. (USA): sign-in with Apple
ElevenLabs, Inc. (USA): voicing texts the shrine office writes (no visitor information is sent)

21. Transfers to third parties abroad

Cloudflare, Google, Apple and ElevenLabs are US companies, and information may be stored and processed on their servers around the world, including outside Japan.

Information on the US system for protecting personal information can be found in the survey of foreign systems published by Japan's Personal Information Protection Commission. These providers take measures equivalent to those the APPI requires (contractual data processing obligations, security programmes, international certifications and the like). Contact us for more details.

22. Information sent to outside parties (notice under Japan's Telecommunications Business Act)

In the service, the visitor's device sends information to the following outside parties.

Google Analytics 4 (Google LLC)From: the game (app.omairi.online)Sent: page address, kinds and counts of activities and rites, time spent, device and browser type, language, a cookie identifier (not in the EEA, UK or Switzerland), IP address in transitPurpose: understanding use and improving the serviceTo stop: ?analytics=off, or the Google Analytics opt-out add-on
Cloudflare Web Analytics (Cloudflare, Inc.)From: the information site (omairi.online)Sent: page address, referrer, browser type, loading time, IP address in transit (no cookies)Purpose: counting views and loading speed
Sign-in with Google, LINE or Apple (each company)Only when you choose to sign inSent: what each company's screen needs to authenticate you, and our sign-in requestPurpose: sign-in
Profile pictures (Google, LINE)When signed in, the picture is loaded from the company's serverSent: IP address in transit, browser typePurpose: showing your name and picture

23. Cookies and device storage

Besides the device storage described above, the game uses Google Analytics 4 cookies (outside the EEA, UK and Switzerland) and a short-lived cookie during sign-in. The information site (omairi.online) uses no cookies.

You can refuse or delete cookies and site data in your browser settings. Some features, such as keeping your record, may then not work.

24. Security measures

To prevent leaks, loss or damage of the information we keep, we take these measures.

Policy: we have set and published this policy.
Organisational and personnel: only the operator handles the information; procedures are written down and actions in the admin screen are logged.
Physical: information is kept in Cloudflare data centres with physical security measures.
Technical: all connections are encrypted; the admin screen opens only for the authenticated operator; IDs and IP addresses are handled as irreversible marks and deleted automatically after their period; what can be sent, and how often, is capped.
Understanding the foreign environment: as information may be handled on facilities of providers in the USA and elsewhere, we check those countries' systems and take measures accordingly.

25. Requests for disclosure, correction, suspension or deletion

You may ask us to tell you the purposes of use, to disclose your information (including records of disclosure to third parties), to correct, add to or delete it, to stop using or erase it, or to stop giving it to third parties.

Write to [email protected] with your request and the service you signed in with and your display name (for a guest, your name and roughly when you played). Once we confirm it is you, we respond without delay as the law requires. There is no fee.

A guest's information is linked only by irreversible marks, so we may not be able to confirm it is you. Even then, clearing the site data on your device always removes what is on it.

26. Minors

Anyone may play. Minors should have a parent's or guardian's consent before signing in, sending a report or posting a photo. Visitors under 16 should take particular care not to write anything identifying in names or plaques.

27. AI visitors and the shrine office's voice notices

Some figures walking the grounds are AI visitors placed by the shrine office to make it feel lived in. They have names and figures but use no real person's information.

Voice notices are texts we write, voiced with ElevenLabs and kept on the server for 30 days. Listening to one sends none of your information to ElevenLabs.

28. Changes to this policy

We may change this policy as laws or the service change. The date of the last change is shown at the top. Important changes, such as new purposes of use, are also announced in the service before they take effect.

29. Contact

Questions or complaints about this policy or our handling of information: KAI Games, [email protected]. You can also write from the reception of the shrine office in the game.